Return Policy

The Cool Cart does not take title to returned items until the item arrives at our fulfillment center. You may return most new, unopened items sold and fulfilled by The Cool Cart within Three days days of delivery for a full refund. At our discretion, a refund may be issued without requiring a return. In this situation, The Cool Cart does not take title to the refunded item. This section can probably be amended and changed according to each client’s individual services. Under any condition the exchange, return or the refund courier cost is charged from the customer.
Refunds will be done only through the Original Mode of Payment.
The Cool Cart attempts to be as accurate as possible. However, The Cool Cart does not warrant that product descriptions or other content of The Cool Cart Service is accurate, complete, reliable, current, or error­free. If a product offered by The Cool Cart itself is not as described, your sole remedy is to return it in unused condition.
Except where noted otherwise, the List Price displayed for products on The Cool Cart Service represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open­stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.
We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you. will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.